Privacy Policy
Last Updated: December 12th, 2024.
Don’t Leave a Mess ("we", "us", or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, https://www.dontleaveamess.ca/.
1. Information We Collect
We collect personal information when you place an order on our website or interact with our services. This may include:
Order Information: Name, email address, shipping address, billing address, phone number, payment details (such as credit card information), and any other information required to process your order.
Cookies: We use cookies to enhance your browsing experience (for example, to remember your shopping cart or preferences).
2. How We Use Your Information
We may use the information we collect for the following purposes:
To Process Your Order: To fulfill and manage your purchase, including payment processing, shipping, and customer service.
To Improve Our Services: To enhance user experience, perform analytics, and improve our website’s functionality.
Communication: To send you order confirmations, updates, and responses to your inquiries. You may also receive marketing communications if you have opted-in.
Legal Obligations: To comply with applicable laws, regulations, or legal processes.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: We may share your data with trusted third-party companies who assist us in processing orders (such as payment processors and shipping companies). These third parties are obligated to keep your information secure.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as a court order or government request.
4. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
Types of Cookies Used:
Essential Cookies: Necessary for website functionality, such as processing orders.
Analytics Cookies: Help us track user behavior to improve our website’s design and performance.
You can manage cookie preferences in your browser settings. However, disabling cookies may affect some features of our website.
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. This includes using secure payment gateways and encrypting sensitive information. However, no method of online transmission is 100% secure, so we cannot guarantee the complete security of your data.
6. Your Rights and Choices
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to certain limitations.
Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send you.
To exercise any of these rights, please contact us at 613-744-1011.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have collected personal information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please check back periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Our Privacy Officer is:
Linda Denis
Trimaran Advisory Group Ltd.
680 Montreal Road
Ottawa, ON K1K 0T3
Phone: 613-744-1011
Fax: 613-744-4883